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CAFÉTÉ

Terms and Conditions

This is a translation provided for convenience. Only the German version is legally binding.

1. Scope

These terms and conditions apply to orders placed through the online shop of:

Fine & Bold Taste Specialties KIG

Neugasse 33

8005 Zürich

Switzerland

Email: info@drink-cafete.ch

Referred to below as “Cafété”.

2. Offer and conclusion of contract

The presentation of products in the online shop constitutes an invitation to order. By submitting an order, the customer places a binding order.

An electronic order confirmation is sent once the order has been received.

3. Prices

All prices are stated in Swiss francs (CHF). Any shipping costs are shown before the order is completed.

Where legally required, the prices stated include value added tax.

4. Payment

The payment methods available in the online shop are shown during the order process. Payment may be processed by external payment service providers.

5. Delivery

Delivery is made to the delivery address given with the order, within the areas we serve.

Stated delivery times are approximate. Delays due to circumstances outside our control cannot be entirely ruled out.

6. Damaged or incorrectly delivered goods

Customers are asked to report damaged, defective or incorrectly delivered goods as soon as possible after receipt to info@drink-cafete.ch.

Statutory warranty rights remain reserved.

7. Returns and withdrawal

Swiss law provides no general statutory right of withdrawal for ordinary online purchases. Unless expressly agreed otherwise, correctly delivered food and beverages can therefore not simply be returned or exchanged.

Claims arising from defective or incorrectly delivered goods remain reserved.

Source: State Secretariat for Economic Affairs (SECO)

8. Liability

Cafété is liable within the scope of mandatory statutory provisions. Any further liability is excluded to the extent permitted by law.

9. Data protection

Information on the processing of personal data can be found in our privacy policy.

10. Applicable law

Swiss law applies. Mandatory statutory provisions, in particular those protecting consumers, remain reserved.

Last updated: September 2026